1.How to Choose Size:
a. Please use the size chart on the products’ picture details, do not use Amazon’s “Size Chart” link, please allow 1-2cm measuring error after receiving the dress.
b. If you are between two sizes, please choose the larger one. If after reading the size chart you are not sure which part of the measurements matters vital, simple way is to choose the size according to your smallest measurements of your waist.
c. We provide custom service, if you need, please send your detailed measurements about bust, waist, hips, armseye and height without shoes after placing the order.
2.About the Shipping Time:
a. All dresses will be shipped by UPS and DHL, usually a new dress processing takes 10-15 working days according to the complication of the dress, shipping takes 3-5 days. If you need expedited shipping, please contact us to rush the process for you.
b. All accessories will be shipped via USPS, it takes about 10 working days to deliver.
3. How to Return:
a. If you received the wrong size/color/style, contact us soon as you find out the issue, we will resend you the new dress or refund you immediately.
b. Please be noted that all dresses need to be kept in good condition with the original brand and package. For orders fulfilled by Seller, please contact us within 10 days after you receive the dress especially for the customized orders, we will process and solve it for you in a short time manner till your satisfaction.
c. Orders fulfilled by Amazon (prime available), please send return request to Amazon.
To decrease the return situation, per size, style and shipping time, please contact us before placing the order. Please make sure all measurements are measured more than one time, make sure the measurements provided are accurate. If you have concerns about the way to measure, please email us, we will send you measure guide for your reference.